They say great communicators are made, not born, but improving communication skills is an area that even some of the best organizations overlook. This session teaches your front-line team the essentials of effective interpersonal communications. This highly interactive, hands-on session will teach employees at every level of business more effective ways to communicate — with clarity and purpose — to co-workers, customers, the public and a variety of others they deal with every day.
Attendees will leave the session with:
- Understand how people interpret your body language and what you can do about it.
- Increase the likelihood that someone will remember what you said.
- Learn to communicate more smoothly.
- Utilize inflection, voice, gestures and more to create an engaging, memorable conversation.
- Make your point in any conversation.
- Effectively respond to any question.
Avoid the “deer in the headlights” look.
- Gain “think time” when you most need it.
- And much more!
- Unlimited number of attendees.
- Session can be tailored to fit any timeframe, from a 1-hour keynote speech all the way to a 6-hour highly interactive and hands-on seminar.
- Attendees will participate in several hands-on, interactive exercises