You’re in the middle of a conversation and the question comes out of left field, a question you never expected, and one for which you have no answer. What to do? Unacceptable options are stammering, silence, inappropriate laughter, and just plain verbal panic. The next words you utter may make or break the deal.
This highly interactive, hands-on session teaches effective ways to communicate your message to a wide variety of audiences you deal with every day, including customers, prospects, internal staff, boards of directors, management, community partners, the news media, elected officials, investors, and many others.
Attendees will leave the session with: