Success does not happen overnight, but failure often does. Critical moments for business and other organizations will never go away, thus the effort to control negative situations continues to become more sophisticated. “Reputation Management” is...
Judging by the bazillions of tablets, smartphones and laptops I see people using every day in everyday places from coffee shops to restroom stalls (yes, we’ve all seen it), you’d think most people get most...
The news conference, unlike the public speech, involves only the media. It is called either to make a specific, important statement or to provide reporters with access to a representative of your organization for purposes...
As a former reporter and editor, and now media consultant, I have watched with great interest (and sadness) as the media have slowly crumbled in recent months. Thousands of print and broadcast reporters have lost...
Where is Anthony?
Spoke this morning in Charlotte. Messaging tip 12: Be narrow & specific. People want 'meat & potatoes,' not 'puff pastry.'September 19, 2017
Just spoke in Asheville to NC Realtors. Now headed to Greenville, SC. Presentation tip 23: Your goal is not to just inform. It's to persuadeSeptember 18, 2017
Speaking in both North & South Carolina tomorrow. Presentation tip 11: Arrive early to any presentation to head off problems & reduce nervesSeptember 17, 2017
Spent day training a Chicago suburb's crisis team. Body Language Tip 12: Don't cross arms when you are presenting or having a conversation.September 14, 2017
Survived Irma & back on the road, speaking in Chicago tomorrow. Crisis tip 27: No. 1 blunder is not having a plan in place BEFORE crisis.September 13, 2017
Headed to Boston. Crisis communications tips 1-4: Have a plan. Respond quickly. Acknowledge mistakes. Never lie.August 30, 2017
Just gave keynote in Memphis at IT director conference. Presenting tip 14: Nervous? Don't make direct eye contact, but look at forehead, etcAugust 29, 2017
Speaking in Memphis tomorrow. Body language tip 23: Showing open palms builds trust & increases receptivity of your message. Weird, but trueAugust 28, 2017
Just spoke at Florida Realtors annual convention. Messaging tip 9: Jargon distracts your audience & detracts from your message.August 17, 2017
Trained a manufacturer today at its Ohio plant. Presenting tip 32: PowerPoint should support your spoken words, not the other way around.August 15, 2017
Speaking in Ohio & Florida this week. Q&A tip #68: 1-2 second pause before responding to a question is OK. Any longer and you sound unsure.August 14, 2017
Spent day training Minnesota HR executives. Negotiation tip 33: Don't mirror your opponent's demeanor, especially if questions are negative.August 10, 2017
Leaving Chicago & headed to Minnesota. Presenting tip 72: Storytelling is a powerful tool. It helps the audience visualize complex ideas.August 09, 2017
Working with construction execs today in Chicago. Crisis tip #24: Have a min of 2 backup spokespeople who have gone through media training.August 08, 2017
Speaking this week in Chicago and Minnesota. Body Language Tip 7: While communicating seated, lean slightly forward.August 07, 2017
Headed to Alaska. My no. 1 tip: Secret to wowing an audience is VARIETY: in voice, movement, pace, gestures, visuals, etc. Mix it up!July 21, 2017
Trained a chemical company today in Monterrey, Mexico. Tip 27: People are constantly judging your non-verbal mannerisms. What are u saying?July 18, 2017
Speaking in Mexico tomorrow. Crisis communications tip 20: Turn off previously scheduled auto tweets during a crisis or national disaster.July 17, 2017
Just keynoted tech conference in Naples, FL. News Media tip 23: Talk shows are just conversations, with a few rules. Learn them.July 12, 2017