Crisis Communications

Articles

Communicating in a Crisis

Are You Ready? The crisis you never expected suddenly strikes. Five hungry reporters are outside your door, demanding answers. Another dozen have phoned in the past 15 minutes wanting to know what happened and why?...



The News Conference

The news conference, unlike the public speech, involves only the media.  It is called either to make a specific, important statement or to provide reporters with access to a representative of your organization for purposes...

Overcoming Nervousness

It is natural to be nervous before a public appearance.  Every professional entertainer experiences some kind of “butterflies” before a performance.  The symptoms are usually a nervous stomach, perspiring, shifting eyes, death grip on chairs...

What’s Your Crisis Plan?

The most extreme tests ever in the strategic field of crisis communication management have occurred within the last decade.  Much has been written about communicating during the BP disaster, and we have heard much about...